The Leela Mumbai has announced the appointment of Ridhima Barha as Executive Assistant Manager – Rooms, strengthening the hotel’s leadership team overseeing rooms operations and guest experience. In her new role, Ridhima Barha will lead the Rooms Division and work closely with operational teams to enhance service delivery, operational efficiency and guest satisfaction at the property.
With more than 16 years of experience in the hospitality industry, Ridhima Barha brings extensive expertise across rooms operations, front office leadership, team management and service excellence. Her professional approach combines operational discipline with a people-focused leadership style, helping teams deliver consistent service standards while improving operational outcomes.
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Experience Across Leading Luxury Hospitality Brands
Before joining The Leela Mumbai in this role, Ridhima Barha was associated with Marriott International, where she most recently served as Room Division Manager after holding the position of Front Office Manager. Her progression within the organisation reflected strong operational capabilities and the ability to manage complex hotel environments with high guest volumes.
Over the course of her career, Ridhima Barha has worked with several prominent hospitality brands including Marriott International Hotels, The Leela Mumbai, Trident Hotels and Shangri-La Hotels. Her experience also includes exposure to premium villa operations through Lohono Stays (by Isprava), where she contributed to guest experience delivery and portfolio growth.
This diverse background has allowed her to develop a well-rounded perspective across traditional hotel operations and luxury villa hospitality, strengthening her understanding of guest expectations in premium travel segments.
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Leadership Role in Rooms Division at The Leela Mumbai
In her new position as Executive Assistant Manager – Rooms, Ridhima Barha will oversee the complete Rooms Division and support operational strategy aimed at strengthening guest satisfaction and operational performance. Her responsibilities include ensuring smooth coordination between departments, refining guest service standards and maintaining the operational benchmarks associated with the brand.
Her leadership is expected to further reinforce The Leela Mumbai’s commitment to delivering personalised luxury experiences while maintaining operational consistency across the property.
Commenting on her appointment, Ridhima Barha said,
“I am truly delighted to be stepping into this new chapter at The Leela Mumbai, a place that holds a very special place in my professional journey. Returning in a leadership capacity feels both humbling and inspiring. I look forward to collaborating with our talented teams to elevate the Rooms Division experience, blending personalized, intuitive service with strategic revenue excellence. Together, we will continue to strengthen our commitment to delivering refined Indian luxury while setting new benchmarks in operational distinction and guest satisfaction.”
Strengthening the Leadership Team
With this appointment, The Leela Mumbai continues to strengthen its leadership team across key operational functions. Ridhima Barha’s experience in rooms operations, front office leadership and guest experience management is expected to support the hotel’s ongoing focus on service quality and operational efficiency.
Her return to The Leela Mumbai in a senior leadership capacity marks a significant step in her professional journey and reflects the brand’s emphasis on experienced hospitality leadership to guide its guest service strategy.
