Ramada Encore by Wyndham, Bareilly has appointed Shweta Khandelwal as General Manager, effective 23 September 2025. Her appointment marks a new phase for the hotel as she steps into a role focused on strengthening workplace culture, improving operational alignment, and leading the hotel toward continued growth. Her responsibilities include building team capability, elevating guest satisfaction, and creating an environment that supports both commercial and service goals.
Also read: Naresh Gupta Appointed as General Manager at Playotel Grande Indore
Background and Industry Experience
Shweta Khandelwal brings extensive hospitality experience shaped through leadership roles across several well-known hotel groups. Her appointment aligns with Wyndham Hotels & Resorts’ approach to positioning experienced leaders in key market properties.
As General Manager, she will oversee performance, profitability and long-term operational planning for Ramada Encore Bareilly. Her background includes core strengths in team development, revenue strategies, and implementing service processes that support efficiency and guest confidence.
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Previous Role
Before joining Ramada Encore by Wyndham Bareilly, Khandelwal served as General Manager at ITC Welcome Katra in Jammu (Katra). During her tenure, she led daily operations, budgeting, sales planning and overall guest-experience functions. She helped the hotel sustain performance while driving internal efficiencies. Her leadership strengthened team engagement, improved process discipline and supported a more consistent operating structure across departments.
Educational Credentials
Khandelwal holds a Bachelor of Commerce degree from Rajasthan University and an MBA from Symbiosis Institute of Business Management, Pune. Her academic foundation in business and management complements her operational experience across multiple hospitality environments. Her combined track record and qualifications position her to lead the Bareilly property with clarity, discipline and long-term focus.
Also read: Ajit Singh Dhankhar Appointed General Manager at Wyndham Chandigarh Mohali
Leadership Priorities
As General Manager, Shweta Khandelwal will work on improving the guest experience, building internal capability and strengthening service delivery across departments. Her focus includes maintaining quality benchmarks, aligning teams with the hotel’s commercial direction and creating a collaborative workplace where performance and morale can grow together. Her leadership approach reflects an emphasis on clarity, communication and accountability.
Operational Focus
Khandelwal’s new responsibilities include overseeing hotel operations, directing sales and marketing initiatives, and ensuring the alignment of departmental performance with business targets. She plans to promote a structured and cohesive work environment that supports effective decision-making and consistent service delivery. Her role also involves enhancing guest-facing processes, supporting talent development and ensuring operational efficiency across the property.
Property Overview
Ramada Encore by Wyndham Bareilly is a 58-room hotel offering a range of accommodation types including single, double and suite rooms. Each room is equipped with flat-screen televisions, expanded cable channels and laundry services. The hotel’s facilities include a fitness centre, meeting and banquet spaces, an on-site restaurant and a swimming pool. Complimentary breakfast is provided for guests. The hotel’s design supports both business and leisure guests with a focus on comfort, functionality and ease of access.
Guest Amenities
Rooms include high-speed Wi-Fi, well-lit workspaces, 24-hour room service and city views. Bathrooms feature walk-in showers, robes and essential amenities. Additional room features include coffee and tea makers, minibars, in-room safes, ironing amenities, slippers and prayer mats. These features support a broad set of guest requirements, from business stays to family visits.
Location Advantage
The hotel is located in Bareilly, a city with a growing business ecosystem, transportation access and cultural heritage. Guests can explore the region’s historical sites and markets while benefitting from modern services. The hotel’s proximity to commercial and residential zones supports both short and extended stays.
Role of a General Manager
The role of a General Manager is central to establishing operational standards, long-term strategy and team alignment. In hospitality, the GM directly influences staff engagement, guest perception and overall business performance. Shweta Khandelwal’s experience, educational background and leadership style are expected to support Ramada Encore Bareilly’s objectives in strengthening reliability, efficiency and service quality.
Wyndham’s Strategic Focus
Wyndham Hotels & Resorts manages one of the world’s largest portfolios with approximately 9,100 hotels across more than 95 countries. Its strategy includes positioning strong leadership in key hotels to ensure brand standards and service expectations remain consistent. Khandelwal’s appointment reflects Wyndham’s ongoing commitment to the Indian market through leadership development and operational enhancement.
Looking Ahead
Under Khandelwal’s leadership, Ramada Encore by Wyndham Bareilly will continue to refine its operational systems, improve guest-service processes and strengthen internal collaboration. The focus for upcoming quarters includes refining sales efforts, streamlining operations and building a high-performing team that supports guest satisfaction and business growth.
Outlook
With Shweta Khandelwal at the helm, the property aims to reinforce its position as a preferred choice for business and leisure travellers in Bareilly. Her leadership is expected to support the hotel’s transition into a more agile, structured and guest-focused operation. As the hotel enters a new phase under her guidance, Ramada Encore by Wyndham Bareilly will continue its commitment to service excellence and operational consistency.
