InnKey has partnered with Marriott International to support the rollout of the new Series by Marriott™ brand across India. The phased integration begins with 84 operational hotels and 31 upcoming properties, with plans for wider expansion into emerging markets. Series by Marriott™ brings together independent regional hotel brands under a single collection, offering locally rooted experiences with global consistency.
Technology Integration
InnKey is a cloud-native enterprise platform that connects front-of-house functions. Through this partnership, the InnKey Property Management System will extend its mobile-first capabilities across the guest journey, syncing with Marriott Bonvoy, the Central Reservation System and other brand systems. The aim is to streamline operations, enable faster decision-making and support service delivery with reliable, real-time data.
Leadership Statements
“This partnership is a powerful reflection of InnKey’s vision— to reimagine how hospitality and technology work together,” said Viral Shah, Founder & CEO of InnKey. “It reinforces our belief that Indian-built technology can power global hospitality at scale, delivering intelligence, reliability and human warmth at every level of operation. This collaboration demonstrates that when innovation meets intent, borders disappear.”
Ashish Kale, Vice President IT – Asia Pacific (Excl. China), Marriott International, said,
“Our collaboration with InnKey represents a significant step in enhancing the efficiency and intelligence of our hotel operations. By integrating a seamless, cloud-based platform across our chain of Series by Marriott™ hotels, we are equipping our teams with smarter tools and real-time insights that ultimately elevate the guest experience. This partnership underscores our commitment to leveraging technology that complements our service philosophy of being efficient, intuitive and deeply guest centric.”
Rohan Shah, Co-Founder of InnKey, added,
“Working closely with their teams helped us align precision with performance. Together, we built secure, fully encrypted integrations that meet global standards while keeping privacy at the core. This partnership reflects our vision to create intelligent and secure technology from India that’s ready for the world.”
Strategic Impact
InnKey will support Series by Marriott™ hotels with connected data, improved workflows and chain-level visibility, ensuring operational consistency while preserving each property’s local identity. The integrated system aims to simplify planning, improve guest touchpoints and reinforce confidence in the brand. The collaboration also supports InnKey’s broader mission to develop globally trusted hospitality technology from India, in line with the company’s updated brand identity launched last month.
