Grand Hyatt Gurgaon has appointed Sonam Phogat as Director of Sales & Marketing, strengthening its commercial leadership team with an accomplished hospitality professional who brings more than 15 years of experience across luxury and upper-upscale hotel brands.
In her new role, Sonam will lead the hotel’s Sales & Marketing function, overseeing commercial strategy, revenue optimisation, brand positioning, customer relationship management, and market expansion initiatives.
This move highlights Hyatt’s leadership direction, contributing to hotel appointments.Extensive Experience Across Leading Hospitality Brands
Sonam Phogat brings significant expertise in revenue generation, strategic sales leadership, business development, and customer engagement across multiple hospitality segments.
Throughout her career, she has successfully driven business growth across Corporate, MICE, Weddings, Diplomatic, Airline, OTA, Travel Trade, and Leisure segments.
Prior to joining Grand Hyatt Gurgaon, she served as Director of Sales at Pullman and Novotel New Delhi Aerocity, where she led commercial strategies across the dual-branded hospitality complex.
Her professional journey also includes leadership roles with The Westin Resort & Spa Gurgaon, ITC Hotels, Hyatt Regency Delhi, and The Leela Ambience Gurugram.
Leading Commercial Strategy at Grand Hyatt Gurgaon
As Director of Sales & Marketing, Sonam will focus on strengthening the hotel’s market position, driving revenue growth, expanding strategic partnerships, and enhancing brand visibility across key business segments.
Her appointment reflects Grand Hyatt Gurgaon’s continued focus on commercial excellence and long-term growth within the competitive Delhi NCR hospitality market through strategic appointments.
Leadership Perspective
Commenting on the appointment, Tarun Seth, General Manager, Grand Hyatt Gurgaon, said:
“We are delighted to welcome Sonam to the Grand Hyatt Gurgaon family. Her extensive experience across leading hospitality brands, deep understanding of the Delhi NCR market, and proven ability to drive commercial success make her a valuable addition to our leadership team. We are confident that her strategic vision and passion for excellence will further strengthen our market position and contribute significantly to the hotel’s continued growth and success.”
Sharing her thoughts on the new role, Sonam Phogat said:
“I am excited to join Grand Hyatt Gurgaon at such an exciting phase of its growth journey. The property has established itself as a distinguished destination in the region, and I look forward to working closely with the talented team to build on this momentum. Together, we will focus on creating meaningful partnerships, enhancing guest experiences, driving commercial performance, and further elevating the hotel’s presence in the luxury hospitality landscape.”
