Hyatt Ahmedabad has announced the appointment of Gaurav Chandna as its General Manager, marking an important milestone for the property as it continues to strengthen its position as one of the city’s leading luxury hotels.
With over 20 years of extensive experience in the hospitality industry, Gaurav Chandna brings with him a unique blend of operational excellence, people-centric leadership, and an unwavering passion for guest experience. A graduate in Hotel Management, his career with Hyatt began humbly as a Guest Service Associate at Hyatt Regency Delhi. This foundation set the tone for a remarkable journey defined by dedication, growth, and an unrelenting commitment to delivering hospitality at its finest.
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Over the course of his career, Chandna has held significant leadership roles at Hyatt Regency Delhi, where he built a reputation for excellence in both guest services and operations. Most recently, he served as Director of Operations at Grand Hyatt Gurgaon, where he successfully led teams to achieve high benchmarks of performance. His tenure saw the launch of award-winning restaurants, reimagining of service standards, and the introduction of innovative guest engagement practices. He has also been recognized for consistently championing employee engagement, ensuring that his teams feel inspired and valued while striving for excellence.
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What truly distinguishes Gaurav Chandna is his authentic leadership style, deeply rooted in empathy, inclusivity, and empowerment. He strongly believes in leading not from a podium, but from the heart, and in creating safe, collaborative, and energizing environments where team members feel heard and motivated to deliver their very best. This people-first approach has been instrumental in driving both guest satisfaction and team performance throughout his career.
Speaking about his new role, Gaurav Chandna said:
I am truly excited to take on this new role as General Manager. It’s an incredible opportunity to lead a passionate team and continue delivering exceptional experiences to our guests. I look forward to driving innovation, fostering a culture of excellence, and making Hyatt Ahmedabad a preferred destination for travelers and locals alike.
With his deep expertise, visionary leadership, and commitment to Hyatt’s values, Gaurav Chandna is expected to bring fresh energy and perspective to Hyatt Ahmedabad, further cementing its reputation as a premier destination in the city’s hospitality landscape.
