The recognition in YouGov BrandIndex rankings reflects improvements across five consumer perception metrics, as the airline continues to invest in customer experience, fleet modernisation and network expansion.
BENGALURU, 26 October 2026: Air India Express has been recognised among India’s top four brand movers in October 2026 in the latest YouGov BrandIndex rankings. The rankings track consumer perceptions of more than 500 brands in India, reflecting improving guest confidence and positive momentum in the airline’s brand perception.
The monthly ranking identifies brands that record the most significant improvements across key measures of consumer perception. Air India Express registered gains across five metrics: Buzz, Reputation, Recommend, Consideration and Current Customer.
Improving Guest Perception and Customer Experience
The recognition comes as Air India Express continues to strengthen its guest proposition through network expansion, fleet modernisation and a sharper focus on customer experience.
The airline has recorded a significant improvement in its Net Promoter Score (NPS), reflecting rising guest satisfaction and advocacy. More than two-thirds of its fleet now comprises brand-new aircraft, supporting its efforts to improve the overall travel experience.
The airline’s focus on customer experience is also reflected in initiatives designed to establish a distinctive identity and connect with India’s cultural diversity.
Tales of India and Gourmair Strengthen Brand Identity
Air India Express continues to build its brand identity through initiatives such as its Tales of India aircraft tail art programme, which celebrates the country’s cultural heritage and diversity through distinctive aircraft designs.
Its Gourmair inflight dining experience draws inspiration from the flavours of India, offering thoughtfully curated culinary experiences for travellers. Together, these initiatives form part of the airline’s efforts to create a differentiated travel proposition.
Largest-Ever Winter Schedule Expands Connectivity
The recognition coincides with Air India Express launching its largest-ever Winter Schedule from 25 October 2026. Under the expanded schedule, the airline will progressively increase operations to around 585 daily flights, comprising approximately 435 domestic flights and up to 150 international departures.
The expansion is supported by a fleet of more than 105 aircraft and is expected to strengthen connectivity across India and key international markets in South, Southeast and West Asia.
The expanded network will offer passengers greater choice, convenience and more seamless travel options across the airline’s domestic and international operations.
Brand Momentum Amid Network Expansion
Air India Express’s position among India’s top four brand movers highlights the positive movement recorded across consumer perception measures as the airline continues to expand its operations and enhance its guest proposition.
With investments in fleet modernisation, customer experience, distinctive brand initiatives and network growth, the airline is continuing to develop its presence across domestic and international markets.
