Holiday Inn Express, owned by SAMHI, has appointed Zaheer Hasan Husain as Portfolio Housekeeping Manager, a newly created leadership role designed to strengthen operational consistency and housekeeping standards across the brand’s growing portfolio in India.
In his new position, Zaheer will focus on enhancing housekeeping operations, driving quality standards, supporting team capability development, and strengthening operational excellence across multiple hotels within the portfolio.
This leadership change reflects SAMHI’s continued investment in talent, aligning with hotel appointments.More Than Two Decades of Global Hospitality Experience
Zaheer brings over 20 years of international hospitality experience spanning luxury hotels and resorts across the Maldives, Seychelles, Zanzibar, the Middle East, and India.
Throughout his career, he has developed expertise in housekeeping operations, pre-opening projects, hotel rebranding initiatives, quality audits, cost optimisation, and managing large multicultural teams.
His experience includes delivering improvements in guest satisfaction, operational efficiency, and quality performance across premium hospitality environments.
Focus on Operational Excellence
As Portfolio Housekeeping Manager, Zaheer will work closely with hotel teams to strengthen housekeeping standards and support continuous improvement initiatives across the portfolio.
His appointment reflects Holiday Inn Express’ focus on creating specialised leadership roles to support operational consistency and elevate guest experiences across its properties.
Leadership Comment
Commenting on the appointment, Priyanka Ahluwalia, Cluster General Manager, Holiday Inn Express, said:
“We are pleased to welcome Zaheer and Arjun to the Holiday Inn Express portfolio at a significant stage in our growth journey. The creation of these dedicated portfolio roles reflects our focus on strengthening key operational functions and building greater consistency across our hotels. Their diverse international experience, operational expertise and leadership capabilities will not only help elevate guest experiences but also support the development of our teams and service culture.”
Sharing his thoughts on the new role, Zaheer Hasan Husain said:
“It is a privilege to take on this responsibility at a time of continued growth for the Holiday Inn Express portfolio. Housekeeping is a critical pillar of the guest experience, and maintaining consistent standards across hotels requires a strong focus on processes, people and continuous improvement. I look forward to working closely with teams across the portfolio to strengthen operational excellence, enhance capability development and ensure every guest experiences the quality, comfort and reliability that the brand is known for.”
Strengthening Housekeeping Leadership
The appointment reflects Holiday Inn Express’ continued investment in specialised leadership talent and its commitment to strengthening operational capabilities across its hotel portfolio.
