The Orchid Hotel Pune has named Sanil Mule its front office manager, bringing more than a decade of hospitality experience across India and the Middle East.
Mule’s expertise includes guest services, front office operations and team leadership. His professional journey spans key roles at reputed hospitality brands, where he “consistently demonstrated a passion for excellence, team building, and delivering personalized guest experiences.”
At The Orchid Hotel Pune, Mule will spearhead front desk operations, lead service standards and ensure smooth guest interactions from check‑in to check‑out. He also will focus on elevating the guest experience in line with the hotel’s eco‑conscious hospitality philosophy.
Deputy General Manager Soumitra Kundu said, “We are delighted to welcome Sanil Mule to our leadership team. His experience, energy, and strong operational background will be invaluable as we continue to innovate and raise the bar in guest engagement and service excellence.”
Mule said, “I’m truly excited to be a part of The Orchid Hotel Pune, a brand that stands for sustainability and heartfelt hospitality. I look forward to working with the team to enhance the guest experience, build stronger service culture, and contribute meaningfully to the hotel’s continued success.”
His expertise lies in front office administration, guest satisfaction metrics and building high‑performing service teams.
Prior to this appointment, Mule gained international exposure working at properties across India and the Middle East, honing skills in dynamic, fast‑paced environments.
His appointment reflects The Orchid Hotel Pune’s ongoing emphasis on experienced leadership in guest‑facing roles aimed at delivering personalized services and reinforcing its sustainability commitment.
