The hospitality company credits its hotel teams for delivering consistent service, with ZiP By Spree Hotels Chakan recording an H1 NPS of 98.56.
Spree Hospitality Reports Strong Guest Satisfaction Scores
Bengaluru, October 2026: Spree Hospitality has achieved a Net Promoter Score (NPS) of 96 for Q2 FY27 and 95 for H1 FY27, reflecting the efforts of its hotel teams to deliver thoughtful service and memorable guest experiences.
The achievement reinforces Spree’s belief that growth extends beyond adding properties. As its portfolio expands, the company remains focused on operational excellence, guest satisfaction and its philosophy of DO MORE, creating meaningful moments of truth at every stage of a guest’s stay.
For Spree, these results reflect guest trust and the care, consistency and ownership demonstrated by Team Spree across its portfolio.
ZiP By Spree Hotels Chakan Leads H1 Performance
Spree Hospitality has credited its teams across the portfolio for the achievement, recognising their everyday efforts to make guests feel welcomed, cared for and valued.
ZiP By Spree Hotels Chakan led the group’s H1 performance with an NPS of 98.56, with other properties recording scores close behind. The result recognises Team Chakan’s consistent focus on service quality and guest satisfaction.
Spree Hotel Meerut Employee Recognised for Service Excellence
Under the company’s “Star Behind the Smiles” initiative, Ms. Sabiya of Spree Hotel Meerut has been recognised as the best performer for H1 FY27.
Her recognition highlights the importance of warmth, personal attention and individual ownership in delivering the company’s guest promise.
Spree Hospitality Highlights Team Contribution
Commenting on the achievement, Sagar Khurana, Chief Operating Officer, Spree Hospitality, said:
“Our growth is not measured only by the number of hotels we add, but also by how consistently we make our guests feel welcomed, cared for and happy. Achieving an NPS of 96 in Q2 and 95 for H1 is an encouraging reflection of the effort our teams put into delivering that promise every day.
“The credit belongs to Team Spree. ZiP By Spree Hotels Chakan’s outstanding H1 performance, with other hotels following closely and Ms. Sabiya’s exceptional service at Spree Hotel Meerut show how teamwork and individual ownership shape guest experiences.
“As we grow, our focus remains on excelling in operations and creating moments of truth for our guests. Our philosophy of DO MORE comes alive through these everyday actions and we remain committed to building on this achievement.”
Continuing to Strengthen Guest Experiences
Spree Hospitality will continue to build on the milestone through consistent service standards, attention to guest feedback and recognition of employees who deliver exceptional hospitality.
The Q2 and H1 results reinforce the company’s focus on expanding its presence while strengthening the quality and consistency of guest experiences across its portfolio.
About Spree Hospitality
Founded in 2010, Spree Hospitality, a subsidiary of EaseMyTrip, is a boutique and premium mid-market hospitality management company managing hotels, resorts, clubs and hospitality assets across India.
Its philosophy of DO MORE reflects a commitment to exceeding expectations for guests, hotel partners, employees and stakeholders. Through people-centric hospitality, technology-driven operations and consistent service delivery, Spree continues to expand its footprint while creating sustainable value for its hotel partners.
