Radisson Collection Hotel & Spa, Riverfront Srinagar has promoted Areeb Farooq to Cluster Head – Information Technology. The appointment expands his responsibilities across hospitality technology and IT operations, building on more than nine years of experience in hotel technology, operational readiness and pre-opening environments.
Areeb began his hospitality career in 2017 as a Trainee with Grand Mumtaz Group of Hotels and has since progressed through increasingly senior responsibilities. His career has included involvement in IT setup, hotel openings and live operations across five hotels in Kashmir, including Radisson Srinagar, Radisson Pahalgam, Country Inn Hotel Sonamarg, Radisson Sonamarg and Radisson Collection Hotel & Spa, Riverfront Srinagar.
The move contributes to Radisson’s organisational strength, reinforcing leadership appointments in hospitality.Experience Across Hospitality Technology and Operations
Over the course of his career, Areeb has developed experience across several areas of hotel information technology. His responsibilities have included networking and Wi-Fi infrastructure, Opera PMS, system integrations, access control, cybersecurity, vendor management, troubleshooting and day-to-day IT operations.
His exposure to both pre-opening and operational environments has also given him experience in preparing technology infrastructure for hotel launches while supporting the requirements of properties already in operation. Working across five hotels in Kashmir has further allowed him to understand the practical technology needs of different hotel environments.
Progression Through Hotel Openings and Live Operations
Areeb’s career progression has been closely linked to hands-on involvement in hotel IT operations. Starting as a trainee in 2017, he moved into roles involving greater responsibility for technology infrastructure and operational support.
His experience across Radisson Srinagar, Radisson Pahalgam, Country Inn Hotel Sonamarg, Radisson Sonamarg and Radisson Collection Hotel & Spa, Riverfront Srinagar has included both hotel opening projects and live operations. This combination has provided exposure to technology setup, operational readiness, troubleshooting and ongoing support.
The experience is particularly relevant to hospitality environments where technology systems need to remain aligned with front office, rooms, finance, food and beverage and other operational functions.
New Responsibilities as Cluster Head – Information Technology
In his new role, Areeb will lead and support technology operations at the cluster level, working with hotel leadership and multiple operational departments. His responsibilities will include maintaining the effectiveness of IT infrastructure, supporting hotel technology systems and addressing technology requirements that affect day-to-day operations.
His background across networking, PMS, system integrations, cybersecurity, access control and vendor management provides a broad operational base for the role. His experience with both pre-opening projects and live properties will also support technology planning and implementation across the hotels under his responsibility.
A Practical Approach to Hospitality Technology
Reflecting on his career journey, Areeb said:
“My professional approach has always been simple – never say no. Every technology challenge in hospitality deserves an effort to find a practical solution. From starting my journey as a trainee to taking on the responsibility of Cluster Head, the experience across five hotels has been a journey of continuous learning. My goal remains to ensure that technology is a strong support system for our colleagues, our operations and, ultimately, the guest experience.”
The statement reflects the operational nature of Areeb’s career, with his progression shaped by exposure to technology challenges within hotel environments and the need to develop practical solutions that support colleagues and operations.
Building on a Nine-Year Hospitality Technology Career
Areeb’s promotion comes after more than nine years in hospitality technology and operations. His progression from a trainee position to a cluster-level leadership role has been built through experience with hotel openings, IT infrastructure, operational challenges and ongoing technology support.
As Cluster Head – Information Technology at Radisson Collection Hotel & Spa, Riverfront Srinagar, he will now take on a broader role in supporting technology operations and coordinating with hotel leadership and operational teams. His experience across multiple properties in Kashmir provides a foundation for managing the technology requirements of a cluster while keeping IT aligned with operational and guest-service needs.
