Radisson Collection Hotel & Spa, Riverfront Srinagar, India’s first Radisson Collection Hotel, has appointed Arshad Simnani as Front Office Manager. He brings 10 years of experience in hospitality, with a professional background spanning front office operations, guest experience, service excellence and team leadership.
In his new role, Arshad will oversee front office operations at the Srinagar property, with a focus on guest journeys, service standards and team development. His responsibilities will include leading the front office team and ensuring guest interactions reflect the hotel’s approach to personalised hospitality.
This move aligns with Radisson’s evolving leadership structure, reflecting hotel appointments.
Arshad Simnani Brings 10 Years of Hospitality Experience
Arshad has built his hospitality career across several international and established hotel groups. His experience includes associations with IHG Hotels & Resorts, Accor, Radisson Hotel Group, The Leela Palaces, Hotels & Resorts, ITC Fortune Hotels and Wyndham Hotels & Resorts.
His career began with Crowne Plaza Mayur Vihar, part of IHG Hotels & Resorts. He subsequently gained experience across different hospitality environments, developing expertise in front office operations and guest-facing service.
Over the course of his career, Arshad has worked across brands and operating environments that have strengthened his understanding of guest expectations, service delivery and hotel operations.
Experience Across Leading Hospitality Brands
Following his early experience with Crowne Plaza Mayur Vihar, Arshad continued his professional journey with Mercure by Accor and later Radisson Hotel Group. His career also includes associations with The Leela Palaces, Hotels & Resorts, ITC Fortune Hotels and Wyndham Hotels & Resorts.
The range of organisations he has worked with has provided exposure to different service cultures and operating models. His experience has centred on front office functions, guest engagement and maintaining service standards across the guest journey.
Focus on Front Office Operations and Guest Experience
At Radisson Collection Hotel & Spa, Riverfront Srinagar, Arshad will be responsible for the hotel’s front office operations and the overall guest-facing experience within the function.
His role will include leading and developing the front office team, maintaining operational standards and ensuring that guest interactions are handled with consistency and attention to detail.
The position also places emphasis on creating seamless guest journeys, from arrival through departure, while ensuring the front office remains an important part of the hotel’s overall service experience.
Strengthening the Guest Journey in Srinagar
Arshad’s appointment comes as Radisson Collection Hotel & Spa, Riverfront Srinagar continues to position its front office experience around personalised service and local hospitality.
At the property, he will focus on ensuring that the warmth of Kashmiri hospitality is reflected throughout the guest journey. His responsibilities will combine team leadership and front office operations with a focus on service excellence and guest satisfaction.
Building on a Diverse Hospitality Career
With experience across multiple international hospitality groups, Arshad brings exposure to varied hotel environments and guest service expectations to his new position.
His career progression across IHG Hotels & Resorts, Accor, Radisson Hotel Group, The Leela Palaces, Hotels & Resorts, ITC Fortune Hotels and Wyndham Hotels & Resorts has contributed to his understanding of operational excellence and the importance of creating meaningful first and lasting impressions.
In his new role, he will continue to focus on front office operations, team development and delivering a consistent guest experience at Radisson Collection Hotel & Spa, Riverfront Srinagar.
