Priyanka Chandak has been appointed Front Office Manager at Novotel Goa Candolim.
With more than a decade of experience across luxury and upscale hospitality brands, Priyanka Chandak brings extensive expertise in front office operations, guest experience management, service excellence, and team leadership.
This move reflects Accor’s strategy, contributing to leadership appointments in hospitality.Priyanka Chandak Brings Strong Front Office Leadership Experience
Prior to joining Novotel Goa Candolim, Priyanka Chandak served as Front Office Manager at Hyatt Regency Dehradun Resort & Spa, where she led front office operations for a large-format resort catering to both group and transient guests.
During her tenure, she contributed to improving guest satisfaction scores, driving upselling performance, successfully completing global operational audits, and enhancing departmental efficiency and service standards.
Priyanka Chandak’s Career Spans Leading Hospitality Brands
Over the course of her career, Priyanka Chandak has worked with several leading hospitality companies, including Hyatt Hotels Corporation, Accor, Marriott International, Taj Hotels, and The Leela Palaces Hotels and Resorts.
Her professional journey includes leadership assignments at ibis Chennai SIPCOT, Novotel Hyderabad Convention Centre, The Leela Ambience Gurugram Hotel & Residences, and The Westin Hyderabad Mindspace.
She has developed expertise across front office administration, guest engagement, quality standards, loyalty programmes, and revenue-focused initiatives.
Novotel Goa Candolim Strengthens Guest Experience Leadership
Commenting on the appointment, Amit Sangwan, Cluster General Manager, said:
“At Novotel Goa Candolim, we believe exceptional hospitality is created when operational excellence meets genuine human connection. Priyanka embodies both. Her extensive experience, guest-centric mindset, and strong leadership capabilities position her well to lead the Front Office team as we continue to enhance our guest journey and strengthen our position as one of North Goa’s preferred hospitality destinations.”
Her appointment reflects the hotel’s continued focus on elevating guest experiences while strengthening operational excellence across key guest-facing functions.
