Novotel Kolkata Hotel & Residences has appointed Robins Kumar as its newest Executive Housekeeper, bringing over ten years of experience in hospitality leadership. Known for his expertise in housekeeping operations, quality assurance, and enhancing guest satisfaction, Robins joins the team to elevate room standards and operational performance.
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Over his distinguished career, Robins has worked with top-tier hotel brands, leading large housekeeping teams and implementing best practices in operations. His extensive knowledge encompasses both rigorous cleanliness protocols and sustainable service delivery. Robins’s commitment to delivering elegant, guest-focused experiences positions him as an ideal fit for Novotel’s signature standards.
In this role, Robins will oversee all aspects of the hotel’s housekeeping function. He is tasked with ensuring high standards of room quality and hygiene while spearheading sustainability initiatives. His leadership will be key in supporting the hotel’s mission to deliver seamless and memorable stays for every guest.
Commenting on the appointment, Rajneesh Kumar, General Manager, said:
“We are excited to welcome Robins to our leadership team. His eye for detail, team-building approach, and proven expertise in operational excellence will play a crucial role in elevating the guest experience and maintaining the highest standards across our rooms and residences.”