ITC Narmada, a Luxury Collection Hotel has appointed Sandipan Kahali as Food & Beverage Manager, strengthening its leadership across culinary and dining operations. The appointment reinforces the hotel’s focus on delivering elevated dining experiences and strengthening its food and beverage portfolio in a competitive luxury market.
Sandipan Kahali brings over two decades of experience in luxury hospitality, with deep expertise in food and beverage management, banqueting operations, pre-openings, guest relations, and team leadership.
The appointment strengthens ITC’s team, contributing to hospitality leadership updates.Leads Food & Beverage Operations
In his new role, Sandipan Kahali will oversee all food and beverage operations at the hotel. His responsibilities include managing restaurants, in-room dining, banquets, and beverage services, while ensuring consistent service standards across all outlets.
He will focus on enhancing guest engagement, curating dining experiences, and driving revenue growth through strategic initiatives. The role also involves aligning culinary offerings with evolving guest preferences.
Food and beverage operations remain a key revenue driver in luxury hospitality.
Extensive Experience Within ITC Hotels
Sandipan Kahali has spent a significant part of his career within ITC Hotels, working across multiple key markets including Mumbai, Ahmedabad, Vadodara, and Jaipur.
His long association with the brand has provided him with a strong understanding of operational standards and service excellence within luxury hospitality.
This experience supports continuity and consistency in his new role.
Previous Role at ITC Rajputana
Prior to joining ITC Narmada, Sandipan Kahali served as Food & Beverage Manager at ITC Rajputana.
In this role, he led the hotel’s F&B portfolio, overseeing multiple outlets, in-room dining, takeaway services, and banqueting operations. He was responsible for managing large teams, ensuring operational efficiency, and driving revenue performance.
His experience in handling diverse F&B formats supports his current responsibilities.
Career Progression at ITC Grand Central
Earlier in his career, Sandipan Kahali held several progressive roles at ITC Grand Central.
His experience there spanned restaurants, lounges, in-room dining, beverage operations, and banquets. This exposure provided him with a comprehensive understanding of food and beverage operations across multiple formats.
Such multi-functional experience is valuable in managing complex hospitality environments.
Focus on Guest Experience and Revenue
In his new role, Sandipan Kahali will focus on enhancing guest experience through curated culinary offerings and personalised service. Guest engagement remains a key factor in building brand loyalty.
He will also work on revenue growth strategies, including optimising outlet performance, menu engineering, and improving operational efficiency.
Balancing guest satisfaction with revenue performance is central to F&B management.
Personal Perspective
Sharing his thoughts on the appointment, Sandipan Kahali said,
“I am delighted to join ITC Narmada, a distinguished hospitality destination in one of India’s most vibrant business cities. The rich heritage of Ahmedabad, its cultural patronage, entrepreneurial spirit and evolving culinary landscape, make an exciting opportunity to work here and cater to a diverse set of clientele and guests. I look forward to working with the team to create memorable dining experiences and deliver the finest standards of service for our guests.”
Strengthening Culinary Positioning
ITC Narmada continues to position itself as a leading luxury destination in Ahmedabad, catering to both business and leisure travellers.
The appointment of experienced leadership in the F&B function supports the hotel’s objective of strengthening its culinary offerings and maintaining service standards.
Dining experiences play a critical role in defining the overall guest experience.
Aligning with Industry Trends
The hospitality industry is witnessing increased focus on curated dining experiences, sustainability, and local culinary integration. Guests are seeking more personalised and memorable dining options.
Sandipan Kahali’s experience supports the development of such offerings, aligning with evolving market expectations.
Supporting Operational Excellence
With extensive experience in operations and team leadership, Sandipan Kahali is expected to enhance operational efficiency across the F&B division.
His approach will involve streamlining processes, improving coordination, and maintaining consistency in service delivery.
Operational excellence remains essential in delivering high-quality hospitality experiences.
