Holiday Inn Gurugram Sector 90 has appointed Rishabh Jain as General Manager. The appointment brings over 21 years of industry experience to the property, covering hotel operations, sales leadership, and business strategy.
This move highlights the hospitality sector’s focus on strengthening teams, aligning with executive movements in hotels.Takes Charge of Overall Hotel Operations
In his new role, Rishabh Jain will oversee all aspects of operations at Holiday Inn Gurugram Sector 90. His responsibilities include driving financial performance, managing day-to-day operations, strengthening market positioning, and enhancing guest experience delivery.
The role also involves building and leading high-performing teams, maintaining operational standards, and ensuring consistency across departments. The focus remains on structured execution and sustained performance within a competitive market.
Brings Experience Across Pre-Opening and Growth Phases
Prior to this appointment, Rishabh Jain served as Hotel Manager at Fairfield by Marriott Jaipur. During his tenure, he was involved in the hotel’s pre-opening phase and subsequently led its operational growth over a three-year period.
His experience includes handling pre-opening planning, operational setup, and business ramp-up strategies. He has worked on aligning team structures, managing performance benchmarks, and ensuring smooth transition from launch to steady-state operations.
Rishabh Jain has also contributed to post-pandemic recovery strategies, focusing on revenue optimisation and operational stability.
Experience Across Leading Hospitality Brands
Over the course of his career, Rishabh Jain has been associated with multiple hospitality brands, including IHG Hotels & Resorts, Taj Hotels, Marriott International, and The Lalit.
He has spent approximately six years with IHG Hotels & Resorts across different cities, where he handled operational and leadership roles. His experience includes managing teams, improving revenue performance, and supporting business development initiatives.
His exposure across multiple brands and markets has contributed to a broad understanding of operational frameworks and guest expectations.
Focus on Operational Performance and Team Development
Rishabh Jain is known for his collaborative leadership style and focus on service standards. His approach includes aligning team performance with business goals, improving operational efficiency, and maintaining consistency in service delivery.
He brings experience in revenue management, budgeting, and sales operations, along with a focus on team development and workplace culture. His track record includes managing complex operations while maintaining defined service benchmarks.
The appointment is expected to support the hotel’s ongoing focus on operational clarity and performance.
Academic Background and Professional Interests
Rishabh Jain holds a Post Graduate Diploma in Business Management from ITM Business School, Navi Mumbai, and a Bachelor of Hotel & Tourism Management from Vivekanand Institute of Hotel & Tourism Management, Rajkot.
Beyond his professional responsibilities, he has an interest in reading, staying updated with industry developments, and focusing on mental well-being.
Leadership Perspective
Rishabh Jain said,
“I am delighted to join Holiday Inn Gurugram Sector 90 and look forward to working with the team to build on the hotel’s strong legacy, deliver memorable guest experiences and drive sustained growth.”
Pankaj Gupta, Area General Manager, IHG South West Asia and General Manager at Crowne Plaza New Delhi Mayur Vihar, said,
“We are pleased to welcome Rishabh Jain to lead Holiday Inn Gurugram Sector 90. His extensive experience, proven leadership capabilities and deep understanding of hotel operations make him an excellent fit for this role. We are confident that under his leadership, the hotel will continue to strengthen its market position and deliver outstanding guest experiences.”
Strengthens Leadership at Property Level
The appointment of Rishabh Jain reflects the property’s focus on strengthening its leadership team. With experience across pre-opening, operational management, and growth phases, he is expected to contribute to the hotel’s performance and positioning within the Gurugram market.
