Radisson Blu Hotel New Delhi Paschim Vihar has promoted Khyatee Sood to Learning & Development Manager, recognising her contribution to employee development and training since joining the hotel in April 2024. Sood has been serving as Assistant Manager – Learning & Development and has also been officiating as Learning & Development Manager.
In her new role, Sood will continue to lead learning initiatives across the hotel, with a focus on employee development, training delivery, capability building and service standards. Her responsibilities include onboarding and induction, identifying performance gaps with department heads, designing learning programmes and implementing targeted interventions to strengthen employee skills.
The appointment reflects Radisson’s continued focus on talent, aligning with executive movements in hotels.Khyatee Sood Takes on Learning & Development Leadership
Sood joined Radisson Blu Hotel New Delhi Paschim Vihar in April 2024 and has since been involved in developing learning practices across the organisation. Her role has covered both structured training programmes and initiatives designed around the specific development needs of employees and departments.
As Assistant Manager – Learning & Development, she has managed onboarding and induction processes for new colleagues while designing and delivering training programmes. She has also worked with department heads to identify performance gaps and determine appropriate learning interventions.
Her experience in the role has provided exposure to different levels of the organisation, allowing her to support employees through training while aligning development initiatives with operational and service requirements.
Focus on Employee Training and Capability Building
As Learning & Development Manager, Sood will continue to strengthen the hotel’s learning culture and support employee capability development. Her responsibilities include planning and delivering training initiatives that help colleagues build the skills required for their respective roles.
Identifying performance gaps will remain an important part of her work. By collaborating with department heads, she can identify areas requiring additional support and implement focused learning interventions to address those requirements.
Her mandate also includes contributing to professional growth across the hotel. Through onboarding, induction and ongoing training, she will support colleagues at different stages of their employment journey.
Pre-Opening Training Experience
Sood has also contributed to pre-opening training initiatives for Park Inn by Radisson Jalandhar and Gaj Resort, Hoshiarpur, under Radisson Individuals.
As part of these task forces, she delivered brand training to employees across different levels of the organisations. Her training responsibilities extended to Heads of Departments and the General Manager, providing teams with an understanding of brand standards ahead of operations.
The pre-opening assignments added an operational dimension to her learning and development experience, requiring her to work with teams preparing for the launch of new properties. The training focused on helping employees understand expected standards and supporting operational readiness.
Building a Strong Learning Culture
In her new position, Sood will work towards creating an environment where learning and professional development remain part of the hotel’s employee experience. Her role will involve nurturing talent, strengthening capabilities and supporting colleagues in their career development.
The focus on learning also supports the hotel’s broader approach to employee engagement and service delivery. Training programmes can help colleagues develop role-specific skills while reinforcing the service standards expected across the property.
Sood’s experience with both ongoing hotel training and pre-opening assignments provides her with exposure to different learning requirements, from onboarding new employees to preparing teams for the opening of new properties.
Supporting Talent Development
The promotion places Sood in a leadership role within the hotel’s learning and development function. She will continue working with colleagues and department heads to identify development priorities and deliver programmes aligned with operational needs.
Her responsibilities will also include supporting the continued development of employees through structured learning interventions and training initiatives. The objective is to strengthen individual capabilities while contributing to consistent service standards across the hotel.
Commenting on the promotion, Anuj Soin, General Manager, congratulated Sood on her achievement and wished her continued success in the new role.
Continuing the People-First Approach
Sood’s promotion reflects her contribution to learning and development since joining Radisson Blu Hotel New Delhi Paschim Vihar in 2024. Her work across employee training, onboarding, performance-gap identification and pre-opening task-force assignments has provided a broad foundation for her expanded responsibilities.
As Learning & Development Manager, she will continue to focus on employee capability, professional growth and training standards while working with hotel leadership and department heads.
The hotel has reiterated its people-development philosophy through the statement, “We Grow Talent, Talent Grows Us,” reflecting its focus on developing employees and creating opportunities for career progression.
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