Oracle has appointed Ritesh Raushan as OPERA PMS Implementation Consultant, marking a move from hotel operations into hospitality technology and property management system implementation. Raushan joined Oracle in August 2026 and will support the deployment and configuration of Oracle Hospitality’s OPERA Property Management System across hotel and resort properties in the EMEA and US markets.
His appointment brings together operational experience gained across several international and Indian hotel brands with a technology-focused role supporting properties through PMS implementation. His background includes front office and hotel operations roles with Royal Orchid, Radisson, IHG, Marriott, Taj and Hyatt.
New Role at Oracle
As an OPERA PMS Implementation Consultant, Raushan is responsible for supporting the implementation of Oracle Hospitality’s OPERA PMS across hotel and resort properties. His work covers system configuration, implementation planning and go-live support, helping hospitality teams adopt the platform within their operating environments.
His responsibilities also include staff training, troubleshooting and post-implementation support. The role requires an understanding of hotel workflows as well as the ability to work with teams during technology deployment and operational transition.
Raushan will also support hotel teams moving from legacy systems to OPERA PMS, helping address operational and technical issues during implementation. His experience on the hotel operations side provides direct exposure to the processes and guest-facing functions that PMS platforms support.
From Hotel Operations to Hospitality Technology
Before joining Oracle, Raushan served as Duty Manager at Hotel Royal Orchid Jaipur, where he worked from April 2025 to April 2026. His experience in the role provided exposure to hotel operations, guest services and the coordination of day-to-day activities.
Prior to Hotel Royal Orchid Jaipur, he was associated with Radisson Blu Jaipur as Assistant Manager – Front Office. In that position, he was involved in daily front office operations, team performance, guest services and maintaining service standards.
The move into implementation consulting builds on this operational experience, particularly his understanding of front office processes and the technology requirements that support hotel teams.
Experience with Westin and Holiday Inn
Raushan’s earlier career includes experience with The Westin Sohna Resort & Spa, where he worked as Front Office Executive and Supervisor. His responsibilities in these positions gave him further exposure to front office operations and guest-facing hotel services.
He subsequently joined Holiday Inn Agra as Front Office Executive and also took on Acting Duty Manager responsibilities. This role expanded his experience in operational coordination and hotel service delivery within the IHG environment.
His experience across these properties provided a progression from front office execution to supervisory and duty management responsibilities before his transition into hospitality technology.
Early Career with Taj Hotels
Raushan began his hotel operations career with Taj Hotels in Hyderabad, working as a Guest Services Associate at Taj Deccan and Taj Banjara. His early experience with the brand established his foundation in guest services and hotel operations.
He also completed his industry internship at Hyatt Place Gurgaon Udyog Vihar, gaining early exposure to professional hotel operations before moving into full-time hospitality roles.
The combination of frontline hotel experience and subsequent supervisory responsibilities has given Raushan an operational perspective that is relevant to his current work with property management systems.
Applying Hotel Experience to PMS Implementation
Raushan’s transition to Oracle represents a shift from managing hotel operations directly to supporting the technology that enables those operations. His background across front office, guest services and duty management provides familiarity with the workflows that hotel teams use in their daily operations.
At Oracle, his focus will be on supporting implementation activities, from configuration and planning through go-live, training and post-implementation assistance. His role will also involve helping properties navigate the transition from legacy systems and addressing issues that can arise during deployment.
With experience across Royal Orchid, Radisson, IHG, Marriott, Taj and Hyatt, Raushan brings a broad hotel operations perspective to his new position as OPERA PMS Implementation Consultant.
