Kalpataru Roy has joined Sheraton Grand Chennai Resort & Spa as Assistant Front Office Manager.
In his new role, Kalpataru Roy will support front office operations, guest service initiatives, team management, and service delivery standards, contributing to the property’s focus on delivering seamless guest experiences.
This move highlights the hospitality sector’s focus on strengthening teams, aligning with leadership appointments in hospitality.Experience Across Marriott and Hospitality Brands
Kalpataru Roy brings experience in front office operations and guest services, having worked across several hospitality brands during his career.
Prior to joining Sheraton Grand Chennai Resort & Spa, he served as Front Desk Manager at Courtyard by Marriott Kochi Infopark. Earlier, he held the position of Assistant Front Desk Manager at the same property, where he was involved in managing guest services, front office functions, and operational processes.
Front Office Leadership Journey
Before his tenure at Courtyard by Marriott Kochi Infopark, Kalpataru worked as Front Office Executive at Aravali Marriott Resort & Spa.
He began his hospitality career as a Guest Service Associate at Four Points by Sheraton Mahabalipuram Resort & Convention Center, gaining valuable experience in guest relations and front office operations.
Strengthening Guest Experience at Sheraton Grand Chennai
With a background spanning guest services, front office management, and operational leadership, Kalpataru brings a strong understanding of hotel operations and guest engagement.
His appointment reflects Sheraton Grand Chennai Resort & Spa’s continued focus on strengthening its front office leadership team and enhancing guest service standards.
In his new position, he will play a key role in supporting the hotel’s operational objectives while ensuring memorable guest experiences.
