ITC Windsor, a Luxury Collection Hotel, Bengaluru, has appointed Arnold Lobo as Learning and Development Manager, reinforcing the hotel’s commitment to nurturing talent and building a culture of continuous learning.
Bringing over a decade of experience with ITC Hotels, Lobo has built a career spanning hotel operations and learning and development, making him well positioned to lead employee capability-building initiatives at the luxury property.
The leadership move reflects ITC’s commitment to talent, aligning with activity in hotel appointments.To Lead Learning and Development Initiatives
As Learning and Development Manager, Arnold Lobo will spearhead training and development programmes across ITC Windsor, with a focus on enhancing employee capabilities, leadership development, and workplace engagement.
His responsibilities include designing and implementing structured learning interventions, supporting leadership development, driving employee engagement initiatives, and strengthening workforce capabilities in line with the hotel’s operational objectives.
More Than a Decade with ITC Hotels
Arnold Lobo brings over 10 years of experience with ITC Hotels, having developed expertise across hotel operations, quality management, service excellence, and talent development.
He began his hospitality journey in housekeeping operations, where he gained valuable experience in service delivery, quality management, and team leadership before transitioning into learning and development.
To strengthen his expertise, Arnold completed the Career Enhancement Program in Learning and Development at the ITC Hospitality Management Institute. Throughout his tenure, he has contributed to training and capability-building initiatives across several flagship ITC properties, including ITC Maratha, ITC Mughal, ITC Gardenia, and ITC Kakatiya, helping develop talent and strengthen organisational learning.
Leadership Welcomes the Appointment
Commenting on the appointment, Sabrina Dey said:
“We are delighted to welcome Arnold to ITC Windsor. His strong operational foundation, passion for developing people, and extensive experience in learning and capability building make him a valuable addition to our leadership team. We are confident that his expertise will further strengthen our learning culture and contribute significantly to the growth and success of our associates.”
Sharing his thoughts on the new role, Arnold Lobo said:
“I am delighted to join ITC Windsor and contribute to creating meaningful learning experiences that empower our associates to realise their full potential. I firmly believe that true success begins with investing in people. When individuals are inspired to learn, grow and lead with confidence, exceptional guest experiences naturally follow.”
Strengthening a Culture of Learning
Arnold Lobo’s appointment reflects ITC Windsor’s continued investment in developing its people through structured learning, leadership development, and employee engagement initiatives.
His combination of operational experience and expertise in capability building is expected to further strengthen the hotel’s learning culture while supporting professional growth and service excellence across the property.
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