Grand Hyatt Kochi Bolgatty has appointed Pooja Nerkar as Assistant Marketing & Communications Manager, bringing more than 10 years of hospitality experience across marketing, communications, food and beverage, guest experience and events.
Nerkar began her career at Renaissance Convention Centre Hotel in Mumbai before moving into guest service and food and beverage roles with Hilton Chennai and Courtyard by Marriott Chennai. She subsequently joined Hyatt Regency Chennai, where she progressed from Food and Beverage Team Leader to Marketing and Communications Executive and then Assistant Marketing & Communications Manager.
The appointment supports Hyatt’s long-term growth strategy, contributing to leadership appointments in hospitality.
Beginning in Hospitality Operations
Nerkar started her hospitality career at Renaissance Convention Centre Hotel in Mumbai. Her early experience provided a foundation in hotel operations before she moved into guest service and food and beverage functions.
She subsequently worked with Hilton Chennai and Courtyard by Marriott Chennai, gaining experience in guest-facing operations and food and beverage. These roles provided exposure to hotel service delivery and customer interaction before her career shifted towards marketing and communications.
Career Progression at Hyatt Regency Chennai
Nerkar joined Hyatt Regency Chennai, where she progressed through several roles. She initially served as Food and Beverage Team Leader before moving into Marketing and Communications as a Marketing and Communications Executive.
She later progressed to Assistant Marketing & Communications Manager. This progression gave her experience across both hotel operations and brand communications, allowing her to develop an understanding of how guest experience connects with marketing activity.
Her career at the property also provided exposure to the different communications requirements of a full-service hotel.
Marketing and Communications Expertise
Nerkar’s marketing and communications experience covers a broad range of functions. Her background includes social media, digital marketing, website and SEO, brand communications and content production.
She has also worked across media and influencer relations, photography, videography and events. This combination provides experience across digital, content and external communications activities.
Her operational background in food and beverage and guest service adds a hospitality perspective to her marketing experience, particularly in areas involving customer engagement and hotel brand communication.
Recognition During Her Career
Nerkar has received recognition during her hospitality career, including Employee of the Year at Hilton Chennai.
She was also recognised as HyCare Discoverist of the Year at Hyatt Regency Chennai. These recognitions form part of her professional record across hotel operations and the Hyatt environment.
Role at Grand Hyatt Kochi Bolgatty
As Assistant Marketing & Communications Manager at Grand Hyatt Kochi Bolgatty, Nerkar will support the hotel’s marketing and communications activities.
Her responsibilities will include digital initiatives, social media, content, public relations, events and brand engagement. The role will require coordination across different communication channels to support the property’s marketing activities.
Her experience across social media, digital marketing and content production will support the hotel’s ongoing digital and brand communication requirements.
Focus on Digital and Brand Communication
Nerkar’s remit includes managing and supporting digital communication activities, including social media, website and SEO-related work. Content production will also form part of her responsibilities, covering communication formats such as photography and videography.
Her experience with media and influencer relations provides additional exposure to external communications and audience engagement. These capabilities will contribute to the property’s broader marketing and communications activities.
Connecting Guest Experience with Marketing
Nerkar’s career has included both operational and marketing responsibilities, beginning with food and beverage and guest service before progressing into communications.
This background provides exposure to the guest journey as well as the communication and marketing functions used to engage customers. At Grand Hyatt Kochi Bolgatty, she will apply this experience across brand engagement, digital initiatives, public relations and events.
Supporting Grand Hyatt Kochi Bolgatty’s Brand Activities
Nerkar’s appointment adds more than a decade of hospitality experience to the hotel’s marketing and communications function. Her career progression at Hyatt Regency Chennai, combined with earlier operational experience at Renaissance Convention Centre Hotel, Hilton Chennai and Courtyard by Marriott Chennai, has provided exposure to multiple areas of hotel business.
At Grand Hyatt Kochi Bolgatty, her responsibilities will span digital marketing, social media, content, public relations, events and brand engagement. Her combination of hospitality operations and communications experience will support the property’s marketing activities across its customer and market touchpoints.
